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Communication between professionals requires skills. We may want to refer or collaborate. We may occasionally have to deal with a difficult colleague or a conflict with a possible referral source. We may take for granted that other people speak our language, or have the same communication style, creating blind spots in our ability to connect in an optimal way. This webinar covers the reasons and benefits for collaboration and referral; verbal, non-verbal, and written professional communication skills, as well as conflict management within professional settings.
By the end of this course participants will be able to:
- Recognize various conflict styles.
- Identify at least 2 non-verbal communication types.
- Apply at least 2 communication skills.
- Recognize at least 2 strategies to use to maintain professionalism when dealing with difficult people.
Core Knowledge Area: Professional communication skills
Sex Therapy Training Area: Principles of consultation, collaboration, and referral
This program meets the requirements for the American Association of Sexuality Educators, Counselors, and Therapists (AASECT) and is approved for 3 CE credits. These CE credits may be applied toward the AASECT Certification and renewal of certification. Institute for Sexuality Education & Enlightenment, Provider #11-113-C. Completion of this program does not ensure or guarantee AASECT Certification. For further information please contact [email protected].
Presenter: Rosalyn Dischiavo